HELP? FAQ'S

More Information

WHAT TYPE OF YOGA ARE CORK MATS GOOD FOR?

Our Corc Yoga mats are good for anyone who enjoys a firm mat, across all types of yoga.  The sweatier your practice, the firmer the grip.  Our mats perform well everywhere, including the beach, grass, and even alongside the geothermal baths in Iceland!

HOW SHOULD I STORE MY MAT?

Store rolled up or laid flat, do not store your mat folded in half. To avoid discoloration, keep away from direct sunlight. If kept in cold temperatures, keep in mind cork loves heat and will need you to warm it up.

HOW DO I PREVENT MY MAT FROM TEARING

Before use, gently unroll your yoga mat from both corners of the mat. To prevent tears, avoid unrolling the mat from the middle.  Cork loves heat, if your mat is stored in cooler temperatures be mindful it will take a little extra tender loving care to unroll your mat.

HOW SHOULD I TAKE CARE OF MY CORK MAT AND ACCESSORIES?

Our yoga mats are handmade and require gentle love and care. The organic nature of cork takes a bit more attention to keep in quality condition. For proper care and maintenance, we recommend using our cleaning spray or a PH neutral soap with a lightweight cloth. For light use, cleaning should be done at least once a week. For frequent or heavy use, such as hot yoga, cleaning should be done after each practice. Always lay your mat flat to dry. This prevents build up of sweat and body oils which can decrease grip over time. Avoid using ammonia based cleaners or chemicals to clean the mat. Cork as a natural product may change color when exposed to direct sunlight, keep away from direct sunlight to minimize the effect.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship worldwide.

WHO PAYS FOR THE DUTIES AND TAXES?

The customer is expected to pay all duties and taxes upon receiving their order.

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept most methods of payment including Visa, Mastercard or American Express.

CAN YOU SHIP WITHIN EUROPE TO AVOID EXTRA TAXES?

Yes, we ship from Portugal to the rest of Europe.

WHAT IS YOUR RETURN POLICY?

Each mat is carefully inspected by hand to ensure the highest quality. We are a small family business that takes pride in delivering a sustainable and organic mat for your practice that you will be 100% satisfied with. If for any reason you are less than 100% satisfied, you can return for a full refund or exchange within 60 days. Please accompany any returns with your original proof of purchase.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

In stock items typically ship within 1-3 business days of when the order was placed. Shipping times vary based on location.

GET IN TOUCH

If you don’t see your question clarified here, don’t hesitate to get in touch with our team. We are happy to help in whatever way possible.